Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and shipped via Regular postage.
All shippments have tracking number, which is provided to customer by email notification within 2 working days. The shippments within EU mostly being delivered by UPS within 2-3 working days after dispatch. The shippments outside of EU, delivered by other carriers with tracking service within 5-10 working days after dispatch.
If you like to purchase more than 10 itmes at the time, please contact us for shipment discounts.
There is additional 2 Euro charge on top of each shipment for handling and packaging fees.
Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are properly sized and your items are well-protected.
We guarantee the safe delivery of your package (all shipments are fully insured). If the bottle is broken or you don't like what you have purchased we accept 7 days return refund. Shipping and handling costs are not refundable!
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